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Air India Cancellation and Refund Policy



CallSign : AIR INDIA

Founded : 15 October 1932 (as Tata Airlines)

Key people : Rajiv Bansal (Chairman & MD) J. R. D. Tata (Founder)

Country : India

Office Address : Air India Express Limited Air India Reservation Building Room No. B-02, Basement Safdarjung Airport New Delhi 110003 India

City : New Delhi

State : Delhi,

Zip Code : 110003

Phone number : +1 (888) 634-1407

Airline Official Website :

Air India Cancellation Policy

There are cancellations policies of the airlines that the passengers follow Air India flight reservations. It determines the price of the ticket. The fair conditions vary from time to time. Stop why booking the key; the passenger needs to check whether the key and related charges are refundable. Therefore, if it is refundable, passengers can get the refund money. If the airlines cancel the flight due to unavoidable circumstances, even then, the passengers can get the refund money back to their accounts. It takes a certain period to complete the refund request. In case of any query, the passenger can contact the Air India flight customer service for more details.

Things to Remember 

  1. Fees and restrictions may apply for cancellations.
  2. Passengers can cancel online or through customer service.
  3. Refund options include a refund to the original form of payment or a travel voucher.
  4. It's recommended to cancel as early as possible to avoid fees or restrictions.

Ways to cancel a flight

Air India Airlines offers several ways for passengers to cancel their flight reservations. Here are the ways to cancel a flight with Air India Airlines:


Air India offers an online cancellation facility on its official website. Passengers can log in to their Air India account, navigate to the booking they wish to cancel, and follow the instructions to cancel the booking.


Passengers can also cancel their flight booking by calling Air India's customer service hotline. The customer service representative will guide the passenger through the cancellation process and issue any refunds, if applicable.


Passengers can cancel their flight booking by visiting the Air India ticket counter at the airport. The Air India representative at the counter will assist the passenger with the cancellation process and issue any refunds, if applicable.

Cancellation Due to Weather

In the event of a flight cancellation due to weather, Air India Airlines will typically provide passengers with the following options:


Passengers can be rebooked on the next available flight to their destination at no additional cost. The airline will try to accommodate passengers on the earliest available flight.


Passengers who choose not to rebook can receive a full refund of their ticket price. The refund will be credited back to the original form of payment.

Air India Refund Policy 

Once you have your Air India flight reservation, you can use the "booking section" to modify or cancel your ticket. You can easily access it from the website. Moreover, the modification of the cancellation request is easily made online, and it does not take much time to complete the procedure. But, in the case of Pre-booking, the difference in the fair is payable for the change. The payment of the additional charges of the fair difference reflects through the payment method the customer uses during the day to book Air India flights on their accounts.

Steps to Cancel a Flight

Step 1. Visit the Airline's Website

Visit the Air India Airlines website and log in to your account.

Step 2. Go to Manage Bookings

Once you have logged in, go to the "Manage Bookings" section of the website.

Air India tab

Step 3. Enter your booking reference number and last name.

Air India Manage Booking Tab

Step 4. Select the Flight to Cancel

Select the flight that you want to cancel from your list of bookings. Then, check the flight details, such as the date, time, and route, to ensure you balance the correct flight.

Step 5. Cancel the Flight

Follow the prompts to cancel the flight. You may be asked to provide a reason for the cancellation. You may also be charged a cancellation fee, depending on the fare type and the time of cancellation.

Step 6. Confirm the Cancellation

Once you have completed the cancellation process, you will receive a confirmation email from Africa World Airlines. Make sure to keep a copy of this email for your records.

Air India Cancellation and Refund Policy FAQ's

You can easily cancel the book Air India flights easily by visiting on the website page. After that, click on the link to the booking section on the website. Finally, the processing of the modification or cancellation request for bookings made online is smooth.


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