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Air Canada Check-in and Boarding Pass

IATA : AC

ICAO : ACA

CallSign : AIR CANADA

Founded : 10 April 1937

Key people : Vagn Sørensen (Chairman) | Calin Rovinescu (President & CEO)

Country : Canada

Office Address : Air Canada Centre P.O. Box 14000, Station Airport Dorval, Québec H4Y 1H4

City : Québec

State : Québec,

Zip Code : H4Y 1H4

Phone number : 1 (888) 247-2262

Official Website :

Check-in arrival time at airport:

Domestic: 60 minutes before scheduled departure
International: 90 minutes before scheduled departure

Minimum required check-in time with baggage:

Domestic: 30 minutes before scheduled departure
International: 60 minutes before scheduled departure

Check-In Policy

You may check-in for your Air Canada Airlines flight with the following options:

  1. Online check-in (Web check-in)
  2. Mobile Check-in
  3. Ticket counter check-in at the airport
  4. Kiosk check-in

The following travel paperwork must be organized before arriving at the Air Canada Airport:

  1. A valid passport or government-issued identification
  2. E-ticket number
  3. The name and details of your Air Canada flight

Air Canada Airlines web or Mobile Check-in to Get a Boarding Pass

  1. Visit the Air Canada website or Download the Air Canada mobile app on your smartphone or tablet and click "Check-in" on the homepage.
  2. Enter your booking reference or e-ticket number and last name, and click "Find."
  3. Select the passengers you wish to check in and follow the prompts to select your seats, add baggage, and confirm your details.
  4. Once you have completed the check-in process, you can print or save your boarding pass to your mobile device.

Air Canada Airlines Ticket Counter Check-in to Get a Boarding Pass

Air Canada also offers ticket counter check-in options for passengers to obtain boarding passes before their flights. Here are the steps to check-in at an Air Canada ticket counter:

  1. Find the Air Canada ticket counter at the airport and approach the counter.
  2. Provide your booking reference, e-ticket number, and identification documents to the Air Canada representative.
  3. If applicable, the representative will check you in and provide you with your boarding pass and any baggage tags.
  4. If you have any special requests or need assistance, such as with mobility or seating, you can request it from the representative at the ticket counter.

Air Canada Airlines kiosk Check-in to Get a Boarding Pass

Air Canada also offers kiosk check-in options for passengers to obtain boarding passes before their flights. Here are the steps to check-in at an Air Canada kiosk:

  1. Find an Air Canada kiosk at the airport and follow the on-screen instructions to begin the check-in process.
  2. Enter your booking reference or e-ticket number and your last name.
  3. Select the passengers you wish to check in and follow the prompts to select your seats, add baggage, and confirm your details.
  4. Once you have completed the check-in process, the kiosk will print your boarding pass and any baggage tags, if applicable.

Air Canada Boarding Pass FAQ's

If you are doing it from your Internet-enabled mobile device, then open mobile.aircanada.com. You can go to the check-in option and enter the desired information.

Air Canada flights customer service notifies you in advance through an SMS or email. The passengers provide the correct phone number and email address at the time of booking so that it becomes easier for the airlines to connect with the passengers when required.

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