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Air Canada Cancellation and Refund Policy




Founded : 10 April 1937

Key people : Vagn Sørensen (Chairman) | Calin Rovinescu (President & CEO)

Country : Canada

Office Address : Air Canada Centre P.O. Box 14000, Station Airport Dorval, Québec H4Y 1H4

City : Québec

State : Québec,

Zip Code : H4Y 1H4

Phone number : 1 (888) 247-2262

Airline Official Website :

Cancellation Policy

Flight cancellations are happening all around the world and it is something very common. The passenger can easily cancel their flights whenever there is urgency. Air Canada flights ensure the passengers that they will get that refund once they cancel the flight. They can also contact the Air Canada flight customer service in case of any information. If the airlines cancel the flight themselves the passengers get notifications beforehand. Due to unavoidable circumstances, flight cancellations and delays happen. According to the time of the cancellation of the flight, the passengers get compensation.

Online Cancellation

If you originally book Air Canada flights online, you can cancel the entire booking. Click on the “manage my bookings” at the top of the website. There is a link on the cancel booking which you need to follow in order to cancel the Air Canada flights. Moreover, after the cancellation process is complete you will receive a confirmation mail.

Refund Policy

If you cancel the flight booking within 24 hours of purchase, the airlines will refund the price of the ticket along with a confirmation mail. While booking the flight, you need to be aware of the terms and conditions of the cancellation and refund policy. But, many tickets are non-refundable. In other words, there are certain circumstances under which you will not get any refund on cancellation. You can also get in touch with the Air Canada flight customer service.

Air Canada itself processes the eligible refund to the passengers. In addition, it includes the fees for optional services that you were unable to use. Moreover, the airline returns to the original payment method or to the travel agency from where you purchased. Credit card purchases generally take 7 days of receipt of the refund request. After that, cash and cheque purchases take around 20 business days of the refund request.


Air Canada Cancellation and Refund Policy FAQ's

1. What is the refund amount if I have missed a flight? +

In case you have missed a flight the whole ticket price forfeits except for the applicable passenger fee. You will get a refund in the same mode of payment which was originally received.

2. How can I get a refund for the tickets for the bookings through a travel agency? +

In case you book your airline ticket through a travel agency or portal, the airline will refund the amount to the travel agency.

3. To cancel a non-refundable flight with Air Canada, what cost is incurred? +

A cancellation fee of two hundred dollars is incurred to cancel any non-refundable ticket. The rest fare will be provided as an e-voucher. This voucher can be used to book Air Canada flights in the future.

4. Is it possible to get full refund for cancellation of ticket? +

If a passenger cancels the flight booking within 24 hours of purchasing it, the airlines will refund the price of the ticket. Also, a confirmation mail will be sent to the registered mail-id.

5. What if the airline changes my flight time or date? +

Whenever the airline changes the date or time of your flight, without a notice period of fourteen days, then a refund should be given to you. Moreover, if the flight number is changed, then also the customer gets a refund.


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