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Air Arabia Cancellation and Refund Policy

IATA : G9

ICAO : ABY

CallSign : ARABIA

Founded : 2003

Key people : Abdullah bin Mohammed Al Thani, (Chairman) Adel Ali, (Group CEO)

Country : United Arab Emirates

Office Address : Sharjah Freight Center (Cargo), near Sharjah International Airport

City : Sharjah

State : Emirate of Sharjah,

Zip Code : P.O. Box 132 Sharjah

Phone number : +971-6-5088888

Airline Official Website :

Cancellation Policy

Air Arabia's cancellation policy varies depending on the fare type and route. Passengers wishing to cancel their booking should contact the airline's customer service center or visit the airline's website for the latest cancellation fees and penalties information.

Here are some critical points about Air Arabia's cancellation policy:

  1. Cancellation Fees: Air Arabia may charge a cancellation fee for canceled bookings, depending on the fare type and route. Passengers are advised to check the airline's website or contact the customer service center for the latest information on cancellation fees.
  2. Refunds: Depending on the fare type and route, passengers may be entitled to full or partial reimbursement for canceled bookings. Refunds will be processed in the original form of payment and may take several business days to be credited to the passenger's account.
  3. Flight Changes: Passengers who wish to change their flight can contact the airline's customer service center or visit its website. Change fees may apply depending on the fare type and route.
  4. No-Show Policy: Passengers who fail to attend their flight may be considered a no-show and subject to the airline's cancellation policy. In some cases, passengers may be able to rebook their flight for a later date, subject to availability and additional fees.
  5. Force Majeure: Air Arabia may cancel or change flight schedules due to force majeure events, such as natural disasters, political unrest, or airline strikes. In such cases, the airline will try to inform affected passengers and offer alternative travel arrangements.

Things to Remember 

  1. Air Arabia's cancellation policy allows passengers to cancel their flights and receive a refund or credit towards future travel, depending on the fare type and time of cancellation.
  2. Cancellations must be made before the flight departure time.
  3. Some fare types may not be eligible for a refund or credit.
  4. Cancel as early as possible to avoid higher cancellation fees or penalties.
  5. Consider changing your flight instead of canceling to avoid unnecessary fees.
  6. Contact customer support for assistance or questions.
  7. Keep your booking reference number handy when cancelling your flight.
  8. Cannot cancel your Air Arabia flight after the departure time.

Ways to cancel a flight

Online:

Passengers can cancel their flight online through the Air Arabia website. To cancel online, passengers must log in to their booking and follow the prompts to cancel their flight.

Over the phone:

Passengers can also cancel their flight by calling Air Arabia's customer service team. The phone number for customer service can be found on the airline's website.

In-person:

Passengers can cancel their flight in person by visiting an Air Arabia ticket office or airport counter.

Cancellation due to Weather

Cancellation due to Weather is expected in the airline industry, and Air Arabia is no exception. In severe weather conditions, such as storms or hurricanes, Air Arabia may cancel flights to ensure the safety of passengers and crew.

If your flight is canceled due to weather conditions, Air Arabia will typically notify you via email or text message as soon as possible. Passengers should also monitor Air Arabia's website and social media channels for updates on flight cancellations and delays.

In most cases, passengers whose flights are canceled due to Weather will be offered the option to rebook on a later flight, usually at no additional cost. Passengers may also be offered a refund or credit for their canceled flight, depending on the fare type and ticket conditions.

It's important to note that weather-related cancellations are beyond airlines' control and are not typically covered by travel insurance. However, passengers should keep a close eye on weather forecasts and plan accordingly to avoid disruptions to their travel plans.

Refund Policy 

Air Arabia's refund policy varies depending on the fare type and route. Passengers who wish to request a refund should contact the airline's customer service center or visit the airline's website for the latest information on refund eligibility and procedures.

Here are some critical points about Air Arabia's refund policy:

  1. Refund Eligibility: Depending on the fare type and route, passengers may be entitled to a full or partial refund for canceled bookings, missed flights, or flight changes. Restitution may also be available for unused portions of a ticket.
  2. Refund Requests: Passengers can request a refund by contacting the airline's customer service center or visiting the airline's website. Refunds will be processed in the original form of payment and may take several business days to be credited to the passenger's account.
  3. Cancellation Fees: Air Arabia may charge a cancellation fee for canceled bookings, which will be deducted from the refund amount. Passengers are advised to check the airline's website or contact the customer service center for the latest information on cancellation fees.
  4. No-Show Policy: Passengers who fail to show up for their flight may be considered a no-show and not eligible for a refund. However, in some cases, passengers may be able to rebook their flight for a later date, subject to availability and additional fees.
  5. Force Majeure: Air Arabia may cancel or change flight schedules due to force majeure events, such as natural disasters, political unrest, or airline strikes. In such cases, the airline will try to inform affected passengers and offer alternative travel arrangements or refunds.

Steps for canceling a ticket

Step 1. Visit the Air Arabia website (https://www.airarabia.com/en) and log in to your account using your booking reference or e-ticket number.

official website

Step 2. Click on "manage and then click on "cancel the flight."

 Air Arabia

Step 3. Fill the details

Air Arabia

Step 4. Click on the "Continue" button, and follow the prompts on the screen to confirm your cancellation.

Step 5. Pay any applicable cancellation fees, which will be deducted from the refund.

Step 6. Wait for the refund to be processed, which may take several business days to be credited to your account.

(https://www.airarabia.com/en/cancel-flight)

 

Air Arabia Cancellation and Refund Policy FAQ's

You can visit the website or contact Air Arabia call center.

 

Air Arabia does not have a refund policy, instead, the amount that you have paid will be retained in a form of Air Arabia Credit after deducting the cancellation charges and all of the other applied charges.

 

Yes, a refund is made provided that appropriate documents are provided. And the request is made within 30 days of the passenger's miss happening

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