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Air Antilles Cancellation and Refund Policy




Founded : December 2002

Key people : Air Guyane Express

Country : Guadeloupe

Office Address : 17 Lot Agat - Immeuble Technopolis 97122 Baie-Mahault, Guadeloupe

City : Guadeloupe.

State : Baie-Mahault,

Zip Code : 97122

Phone number : 0890 648 648.

Airline Official Website :

Air Antilles Cancellation Policy

If you need to cancel your flight with Air Antilles, you must do so before the scheduled departure time. You can cancel your booking online or by contacting the airline's customer service team. However, cancellation fees may apply depending on the fare type and how close to the departure date you cancel your flight.

Here are some important points to keep in mind regarding Air Antilles cancellation policy:

  • If you cancel your flight within 24 hours of booking, you may be eligible for a full refund, provided your scheduled departure date is at least 7 days away.
  • If you cancel your flight after 24 hours of booking, you may be charged a cancellation fee, which varies depending on the fare type.
  • If you cancel your flight within 24 hours of departure, you will not be eligible for a refund, and your ticket will be considered forfeited.

According to the airline's cancellation policy, you have 24 hours after booking a ticket to check in. You are free to cancel the flight during this time without incurring any extra fees. Making ensuring that the departure date must be reserved at least 168 hours before the booking date is important. There are other termination policies that are comparable to this that you should be aware of:

The cancellation policy of Air Antilles is as follows:

  1. Flexible Fares - These fares can be cancelled or modified free of charge up to 24 hours before departure.

  2. Standard Fares - These fares can be cancelled or modified up to 7 days before departure, and a cancellation fee will apply.

  3. Promotional Fares - These fares are non-refundable and cannot be modified or cancelled.

  1. A cancellation, as per stated in the ticket's fare regulation, would be applied for booking cancellations requested through or the airline's reservation phone number.

  2. For every flight within the Caribbean, there will be a corresponding cancellation fee, or, if lower, a percentage of the base price plus the fuel surcharge per passenger per flight segment.

  3. If a flight is cancelled in connection with tickets bought through a third-party travel agent, the airline will process the cancellation and any associated refund within a week of the cancellation date.

  4. Unless otherwise stated, you cannot rescind any add-on services or travel necessities like seat requests, meals, lounge access, priority check-in, and extra-wide seats.

  5. The airline will provide a Credit Shell equal to the booking value for any cancelled reservations brought on by Covid travel limitations. Up to 24 months after the date of cancellation, you may buy a new flight using the Credit Shell.

Air Antilles 24 Hour Cancellation Policy

According to the airline's cancellation policy, customers who booked at least one flight sector directly with Air Antilles via the airline's customer service phone number, through its online reservation system, or in person at one of its ticket offices and who are travelling from anywhere in the Caribbean

  1. When a passenger meets the aforementioned requirements, they are free to cancel their trip within 24 hours of making their reservation.

  2. Passengers whose departure is less than a week from the booking date are not eligible for this service.

  3. You'll receive a complete refund using your initial payment method.

  4. The 24-hour cancellation policy does not apply to reservations for private flights.

Air Antilles Refund Policy

According to the Air Antilles cancellation policy, you must submit your request to [email protected] via email if you want to request a refund for a reservation that you made on the website. For all reservations made through the Air Antilles reservation phone line, a refund request must be made at the place of purchase. Before requesting a return for your reservation, you must be aware of the following rules:

  1. The money that was initially used to purchase Air Antilles will receive a refund. For instance, if you used your credit card to pay for your trip, the refund will show up on your card statement. If you paid cash for your trip, your refund will be issued as a check.

  2. If you decide to cancel the trip due to an airline delay or disruption, there is no penalty. The unused part of the ticket would be eligible for the refund.

  3. The fare regulations governing the level of service you booked will decide how much of your flight ticket can be refunded. Occasionally, all taxes are refundable as long as the flight section is omitted.

  4. A non-refundable fare may be issued again during the ticket's validity term.

  5. In the case of an immediate family member's illness or death, the cancellation penalty would be waived. The legal guardian, spouse, children, parents, siblings, and grandparents are all included in the definition of close family.




Air Antilles Cancellation and Refund Policy FAQ's

Within 24 hours of making a reservation or purchase, cancelling the tickets. Airlines must either: permit customers to cancel their reservation and receive a full refund without incurring penalties for 24 hours for tickets bought at least seven days prior to the planned departure date and time of a flight.

If the ticket is cancelled within three days of the train's scheduled departure and the train is marked as "CANCELLED" in PRS due to breaches, floods, accidents, etc., a complete refund is allowed.


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