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Vueling Cancelling and Refund Policy

IATA : VY

ICAO : VLG

CallSign : VUELING

Founded : 2004

Key people : Javier Sánchez-Prieto (Chairman & CEO), Calum Laming (CXO), Michael Delehant (CSO), Jorge Saco (CFO)

Country : Spain

Office Address : Parque de Negocios Mas Blau, Pla de L'Estany, 5 El Prat de Llobregat

City : Barcelona

State : Barcelona provincia,

Zip Code : 08820

Phone number : 900645000

Airline Official Website :

Cancellation Policy

Upon cancellation passengers will get a refund, however, this is only provided if they have a Optima, Family or TimeFlex fare. In addition, passengers can save the refund amount as flight credit. Moreover, passengers can apply for a claim if they are affected by cancellation of flight. 

 

Refund Policy

Passengers can request a refund. If the ticket purchased is non-refundable but the passenger didn’t use it. Then they have 30 days to apply for a refund. Moreover, a €12 administration fee is deducted from the refund. Passengers can also get a refund in exceptional circumstances like death, serious injury, pregnancy or court summons. This is provided that appropriate documentation as evidence is provided to Vueling. Lastly, the refund will be given to the passenger who is named on the ticket or the person who paid for the ticket. 

Vueling Cancellation and Refund Policy FAQ's

1. How do I manage flight credit?

To manage flight credit you just need to go to your booking. 

 

2. How long will the refund take?

Passengers can expect the refund within 30 days. 

 

3. Who do I contact for a refund or cancellation?

You can contact Vueling customer services on 02305143971

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