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Volaris Airline Cancellation and Refund information



CallSign : VOLARIS

Founded : 2004

Key people : Enrique Beltranena (CEO)

Country : Mexico

Office Address : Prolongacion Paseo dela Reforma, No 490 1er Piso,Colonia Santa Fe, Mexico City, Mexico

City : Santa Fe

State : United Mexican States,

Zip Code : 01210

Phone number : +52 55 1102 8000

Airline Official Website :

Cancellation policy

When you cancel your flight and request for a refund in 24 hours from when you book it, you will get a refund of the full paid amount. 

Also, flights that are canceled in the given time when there are 7 days to departure are entitled to a full refund. Other than that, there will be refund charges applied. 

Refund policy

In the case of domestic flights, for a refund, the ticket has to be canceled before 24 hrs of flight departure. All the refunds with or without cancellation fees are done with respect to payment methods. 


Volaris Airlines Cancellation and Refund Policy FAQ's

1. If my flight gets canceled due to some reason, what happens? +

In case if your flight gets canceled due to any given reason or any delay occurs and you miss your flight, your ticket will get booked with the very next flight whichever will be available. 

2. Can I make changes in my flight one the ticket is booked? +

Yes, you can make alterations in the flight's time and dates without paying extra charges and the difference in price rates.

3. When can I make changes in my flight? +

Alterations are allowed to be made 5 hours before the departure, given that you've not checked-in and you have made full payment for the ticket. 


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