IATA : Y4
ICAO : VOI
CallSign : VOLARIS
Founded : 2004
Key people : Enrique Beltranena (CEO)
Country : Mexico
Address : Prolongacion Paseo dela Reforma, No 490 1er Piso,Colonia Santa Fe, Mexico City, Mexico
City : Santa Fe
State : United Mexican States,
When you cancel your flight and request for a refund in 24 hours from when you book it, you will get a refund of the full paid amount.
Also, flights that are canceled in the given time when there are 7 days to departure are entitled to a full refund. Other than that, there will be refund charges applied.
In the case of domestic flights, for a refund, the ticket has to be canceled before 24 hrs of flight departure. All the refunds with or without cancellation fees are done with respect to payment methods.
In case if your flight gets canceled due to any given reason or any delay occurs and you miss your flight, your ticket will get booked with the very next flight whichever will be available.
Yes, you can make alterations in the flight's time and dates without paying extra charges and the difference in price rates.
Alterations are allowed to be made 5 hours before the departure, given that you've not checked-in and you have made full payment for the ticket.