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Vietnam Airlines Check-in information




Founded : 1956

Key people : Lê Hồng Hà, Đặng Ngọc Hoà

Country : Vietnam

Office Address : 200 Nguyen Son Street., Long Bien District

City : Hanoi

State :

Zip Code : 100000

Phone number : 19001100

Official Website :

Online check-in 

Passengers can avail this service by visiting the online check-in page of Vietnam Airlines. Furthermore, they are required to either print out the boarding pass or keep a digital copy of the boarding pass on their device.


Airport check-in

Passengers can do this by visiting the check-in desk of Vietnam Airlines at the airport. Moreover, to avail it passengers just need to provide necessary travel documents. Additionally, passengers are advised to reach early. So that they have enough time to complete all the formalities like baggage drop, check-in, airport security check, boarding, etc. Most importantly, check-in counters open 3 hours before for international flight passengers and 2 hours before for domestic flight passengers.  In addition to this, the check-in counter closes 40 minutes prior to the departure time of the flight for domestic passengers. For international passengers, the check-in desk closes 50 minutes prior to the scheduled departure of the flight. Lastly, in case passengers fail to show up on time, we will be labelled as ‘no show’ and not allowed on the flight. 


Kiosk Check-in

Passengers can very conveniently self check-in using the Kiosk machines available at the airport. Moreover, all they have to do is put in required information into the machine. This service is available at the following airports:

Vietnam Cat Bi (Hai Phong) Not applicable Available
Noi Bai (Ha Noi) Available Available
Vinh (Nghe An) Not applicable Available
Da Nang (Da Nang) Not applicable Available
Cam Ranh (Nha Trang, Khanh Hoa) Not applicable Available
Tan Son Nhat (Ho Chi Minh city) Available Available
Japan Chubu (Nagoya) Available Not applicable
Fukuoka (Fukuoka)  Available Not applicable 
Kansai (Osaka) Available Not applicable
Narita (Tokyo) Available Not applicable
Haneda (Tokyo) Available Not applicable
Germany Frankfurt (Frankfurt) Available Not applicable


Check-in Timings

Following are the check-in timings for online check-in, airport check-in and also kiosk check-in.

Type of check-in Flight Opening time


(before estimated time of departure)

Closing time


(before estimated time of departure)

Web check-in Vietnam domestic flights 24 hours 60 minutes
International flights 24 hours 60 minutes
Kiosk check-in Vietnam domestic flights 24 hours 45 minutes
International flights 24 hours 60 minutes
Counter check-in Vietnam domestic flights 02 hours 40 minutes
International flights 03 hours 50 minutes 



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