About Vietnam Airlines
IATA : VN
ICAO : HVN
CallSign : VIET NAM AIRLINES
Founded : 1956
Key people : Lê Hồng Hà, Đặng Ngọc Hoà
Country : Vietnam
Office Address : 200 Nguyen Son Street., Long Bien District
City : Hanoi
Zip Code : 100000
Phone number : 19001100
Official Website : http://www.vietnamairlines.com/
Covid : Covid 19 Updates
Vietnam Airlines Overview
Vietnam Airlines is a national carrier of Vietnam. It was founded in 1956, and at that time it was known as Vietnam Civil Aviation. Furthermore 1989 is when the airline was established as fully state-owned company. Since then the airline has grown dynamically, it prides itself in paving the way for Vietnamese culture to the world. In addition, helping passengers to go and experience the unique Vietnamese culture. Moreover, the airline has codeshare agreements with many airlines as well as has subsidiary airlines. For instance, Vietnam Air Service Company, Vietnam Airlines Cargo, Jetstar Pacific Airlines, Vietnam Airlines Engineering Company (VAECO), and Vietnam Airlines Caterers. Lastly, the airline has won many awards in the aviation sector. Some of those include “World’s Leading Culture Airlines” by WTA, “The Fourth Largest Airlines in Southeast Asia” by CAPA and “Airlines of The Year in Asia Pacific” also by CAPA.
Vietnam Airlines Hub and Destinations
Long Biên District, Hanoi is the headquarters of Vietnam Airlines. Its primary hub airports are Noi Bai International Airport (HAN)and Tan Son Nhat International Airport. In addition to this, Da Nang International Airport is its secondary hub airport. Moreover, the fleet of Vietnam airlines consists of over 90 aircrafts which includes Boeing, ATR and Airbus aircraft. In addition to this, the carrier flies to around 25 international destinations and around 20 domestic ones at the moment. So, every day over 300 flight operations take place by the airline. Some of the domestic destinations the airline flies to include Buôn Ma Thuột, Cà Mau, Côn Đảo, Điện Biên Phủ, Đà Nẵng, Ho Chi Minh City, Thanh Hóa, Quy Nhơn, Vịnh, Hạ Long, etc. In addition to this, some international destinations include, Guangdong, Hong Kong, Wuxi, Shanghai, Frankfurt, Paris, Tokyo, Kuala Lumpur, Singapore, Moscow, London, Seoul Luong Prabang, Bangkok, Phuket, and more.
Vietnam Airlines Travel Classes
This airline only offers three travel classes – Economy, Premium Economy and Business Class.
Vietnam Airline’s Business Class is perfect for passengers who are looking for high-end service and luxury on-board as well as on ground. This travel class also comes with a lot of other benefits. Firstly, passengers also benefit from services like priority service for instance – priority boarding, priority check-in, priority service at transfer des k, priority baggage service, priority security check and more. Secondly, they also get free lounge access to relax in a luxurious space before their flights. Thirdly, amenity kits are made available for a more comforting journey. For instance, the kit includes a thick non-electrostatic blanket, fluffy pillow, soft sleep mask, and slippers. Once on-board passengers can also enjoy delicious Vietnamese food along with beverages. The airline is very proud of its rich Vietnamese culinary culture, therefore, only the freshest ingredients are used by experienced chefs to prepare high quality and authentic food. Business class passengers can also order off the menu, which has a wide selection of delicacies. Moreover, wines and other spirits, along with signature cocktails are available to business class passengers. Lastly, for entertainment passengers can view a selection of movies, TV shows, listen to music, play games and watch magazines.
Seats on the aircraft provide maximum comfort to the passengers. They are well equipped with entertainment controls, USB outlets, reading light and also seat adjustment controls. Lastly, depending on the type of aircraft, the seats have a lot of legroom space, they can recline back fully and have 45 inches seat pitch.
Premium Economy Class
The Premium Economy Class allows passengers to experience great service at a great value.
Some of the benefits like priority check-in, priority boarding, priority baggage handling, also priority baggage drop-off, and more are available. Moreover, they can also enjoy one-of-a-kind dining experiences curated by world-class chefs. Furthermore, soft-drinks and premium spirits are served free of charge. In addition, the menu includes some delicious vietnamese delicacies and also international dishes. Lastly, for entertainment passengers can view a selection of movies, TV shows, listen to music, play games and watch magazines.
The seats in the Premium Economy cabin, depending on the flight, have generous seat pitch (38-42 inches. Moreover, it has more legroom and the seats recline back fully. The passengers are also provided with a blanket and pillow to make the journey cozy.
Economy Class is the more basic cabin class available on Vietnam Airlines. However, it comes with satisfying and comfortable service for the budget traveler. The airline also provide very convenient check-in options. Moreover, once on-board passengers can satisfy their appetite as Vietnam Airlines provides menus that are unique to each travel itinerary. Furthermore, these food options come with a wide selection of hot and cold beverages. Lastly, for entertainment passengers can view a selection of movies, TV shows, listen to music, play games and watch magazines.
Seats in this cabin class differ depending on the craft. However, they have a lot of legroom, they recline and also have reasonable seat pitch. Moreover, they have a footrest and the seats are padded well to make it more comfortable for the passengers.
Vietnam Airlines provides magazines for in-flight entertainment of the passengers. Moreover, the seats on the craft have TV screens on them. Therefore, passengers can view a selection of movies, TV shows, listen to music, play games and watch magazines. It can surely be said that the passenger won’t run out of entertainment on-board.
The airline is very proud of its rich Vietnamese culinary culture, therefore, only the freshest ingredients are used by experienced chefs to prepare high quality and authentic food. Therefore, Business class passengers can order off the menu, which has a wide selection of delicacies. Moreover, wines and other spirits, along with signature cocktails are available to business class passengers. Economy class passengers can also satisfy their appetite as Vietnam Airlines provides menus that are unique to each travel itinerary. Furthermore, these food options come with a wide selection of hot and cold beverages. Premium economy passengers can also enjoy one-of-a-kind dining experiences curated by world-class chefs. Moreover, soft-drinks and premium spirits are given free on charge. In addition, the menu includes some delicious Vietnamese delicacies and also international dishes.
The airline also provides special meals on board, these cater to certain dietary requirements of the passengers. Passengers are required to request for a special meal 24 hours prior to the departure of the flight. Moreover, some special meals like kosher meals are subject to availability, so passengers are required to request for it 72 hours prior to the departure of the flight. You can also refer below to see the special meals available for pre-order:
- Baby meal
- Child meal
- Kosher meal
- Halal meal
- Hindu Vegetarian meal
- Jain Vegetarian meal
- Vegan Vegetarian meal
- Lacto-Ovo Vegetarian meal
- Vegetarian Oriental meal
- Bland meal
- Low Calorie meal
- Gluten free meal
- Diabetic meal
- Low fat meal
- Fruit Platter meal
- Low salt meal
- Vegetarian raw meal
- Seafood meal
- Low lactose meal
Frequent Flyer Program
Lotusmiles is the name of Vietnam Airlines frequent flyer program,it is to reward loyal passengers. So essentially passengers have the opportunity to collect points and use them for various benefits. For Instance, Award Tickets, Upgrade Awards, Excess Baggage Awards, and more. Moreover, passengers can access the Business lounges before flight. In addition, they can enjoy on ground services like Priority services (SkyPriority) at check-in counters, boarding gates, airport transfer desks, and security and immigration areas. Lastly, four tier memberships are available, they are – Silver, Gold, Titanium and Platinum.
- Vietnam Airlines Baggage Policy
- Vietnam Airlines Check-in information
- Vietnam Airlines Cancellation and Refund Policy
Vietnam Airlines Popular Travel Routes
Vietnam Airlines Route Details