Check-in Policy

It's crucial to understand Thai Airways' check-in procedures if you intend to fly with them. There are numerous things to think about before your journey, from baggage allowances to online check-in. Everything you need to know about Thai Airways' check-in procedures will be explained. 

Online check-in 

Here are the steps for online check-in with Thai Airways:

1. Visit the Thai Airways website or download their mobile app.
2. Click on the "Check-in" tab and select "Online Check-in".
3. Enter your booking reference number or e-ticket number and your last name.
4. Select the flight you want to check-in for.
5. Choose your preferred seat (if available).
6. Confirm your personal details and verify that all information is correct.
7. Print your boarding pass or save it to your mobile device.
8. If you have baggage to check, proceed to the baggage drop-off counter at the airport.
9. Arrive at the airport on time, and proceed to the security and immigration checkpoints with your boarding pass and travel documents.

It's vital to remember that not all flights, especially those with unique restrictions or baggage, will allow for online check-in. In such circumstances, travelers must check in at the airport counter. To ensure you arrive at the airport with plenty of time to spare, it's also a good idea to confirm the check-in times for your trip.

Offline check-in 

Here are the steps for offline check-in with Thai Airways:

1. Locate the check-in counters at the airport.
2. Join the queue for the counter assigned to your flight or travel class.
3. Present your travel documents (passport or ID) and booking confirmation to the check-in agent.
4. The check-in agent will confirm your booking and retrieve your reservation details.
5. If you have any checked baggage, inform the agent and they will weigh and tag your bags and provide you with baggage claim tags.
6. After check-in is complete, the agent will provide you with your boarding pass and any other relevant documents, such as baggage claim tags.
7. Proceed to the security checkpoint with your boarding pass and travel documents.

It's crucial to keep in mind that offline check-in could take longer than online check-in, particularly during periods of high travel demand. Particularly for international flights, travelers are urged to allow plenty of time to get to the airport. To make sure you arrive at the airport with enough time for check-in and security clearance, it's also a good idea to double-check the check-in times for your trip.

kiosk check-in 

Here are the steps for kiosk check-in with Thai Airways:

1. Locate the self-service kiosks at the airport. These are usually located near the check-in counters or in the departure hall.
2. Follow the on-screen instructions to initiate the check-in process.
3. Scan your passport or enter your booking confirmation details using the touch screen.
4. Confirm your flight details and select your preferred seat (if available).
5. If you have any checked baggage, follow the instructions on the screen to print your baggage tags and attach them to your bags.
6. After completing the check-in process, the kiosk will print your boarding pass.
7. Proceed to the baggage drop-off counter, if you have checked baggage. Otherwise, proceed directly to the security checkpoint with your boarding pass and travel documents.

It's crucial to keep in mind that kiosk check-in may not be offered at all airports or for all flights. Additionally, particularly during periods of high travel demand, the number of kiosks may be restricted. It is suggested that travelers arrive at the airport well in advance and be prepared to check in at the counter if necessary.