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SWISS Airlines Cancellation and Refund information



CallSign : SWISS

Founded : 18 November 1978 (as Crossair) 31 March 2002 (as Swiss International Air Lines)

Key people : Thomas Klühr, CEO

Country : Switzerland

Office Address : P.O. Box, Zurich Airport, 4002 Zurich, Switzerland

City : Zurich

State : Basel,

Zip Code : 4002

Phone number : +1 (877) 359-7947

Airline Official Website :

Cancellation policy

If you want to cancel your ticket, you need to go through the rules and regulations and specifically the cancellation policy of the SWISS Airlines. Furthermore, you can use your reference number to cancel or confirm the reservation on the website page. The options are available with a specific period. Therefore, the consideration period is always at the local time of the departure. For instance, if you purchase the option “hold the booking”, it gives you the right to purchase a fixed number of tickets at a specific price within time.

You cannot transfer the ticket or sell it to anyone else. The reservation expires on cancellation. In case of cancellation, the passenger gets the refund amount back to the original mode of payment. Finally, for more details contact the SWISS Airlines customer service.

Cancellation fee

If you cancel your SWISS Airlines reservations, you have to pay $50 to $200 for the refund process. The price generally depends on the routes and destinations. Likewise, you can simply cancel by applying for it online and doing the necessary. The customer care representative can also help you within a short period to make your cancellation smooth.

Refund policy

Firstly, if the airline cancels your flight, you can rebook your ticket for free and ask for a refund by filling out the form. As a result, you can take advantage of the booking of the canceled flights with a price advantage. Moreover, if you book SWISS Airlines flights via a travel agent, the ticket money reflects his account. In that case, you need to contact the travel agents to get the refund amount back. In particular, place the refund request immediately after you decide to cancel your booking of the flight.


SWISS airlines Cancellation and Refund Policy FAQ's

1. How can I rebook my tickets after cancellation? +

You can contact the SWISS Airlines customer service. However, you need to have your booking reference at hand along with your new travel date in mind. In case you book your SWISS Airlines reservations online, indeed you can directly contact the travel agency to visit the website page.

2. How long it takes to refund the ticket price? +

The refund amount reflects within a certain period with the mode of payment that you use during the booking of the flight.

3. What will happen if the airlines cancel my flight? +

In case the airline cancels your flight, your ticket remains valid. You can use it at a later stage and rebook the ticket free of charge.


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