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Scandinavian Airlines Cancellation Policy and Refund Information




Founded : 1 August 1946

Key people : Carsten Dilling, Chairman | Rickard Gustafson, CEO

Country : Sweden

Office Address : Frösundaviks allé 1

City : 169 70 Solna

State : Sweden,

Zip Code : 169 70

Phone number : +46 8 797 4000

Airline Official Website :

Cancellation policy

In case the scheduled flight got canceled, then the passengers will get the full amount as a refund, or else there is an option to opt for re-book the ticket to the same destination. But in some cases, passengers will get the other benefits like if passenger booked a hotel or ordered any meal, then those amounts will also be refunded by the airlines. In case of canceling the trip journey in middle, then the refund applicable to the remaining trip only. The amount will be credited into the passenger’s account directly.

Refund policy

To get your money back you will have to fill a refund form. Suppose you have a ticket for a round trip and you have to travel one way than in such case you can cancel one. You will be refunded only the part that you have not used. Do not think that your all fees for the round trip will come back. In the case of Europe,  you are not going to get a refund. You will get there only if you are a SAS plus member.

Scandinavian Airlines Cancellation and Refund Policy FAQ's

Yes, Scandinavian Airlines refund flight tickets. Before going through these steps check whether it is refundable or not. As we know that in some cases it is nonrefundable. If it would be refundable then your money will come to you easily. Steps to refund Scandinavian flight ticket:

  • You need to check the available options
  •  Go to the website page
  • Click on refund
  • Fill the refund form
  • Click on ok

You will not have to wait for more than 30 days. In all classes, it generally comes within 30 days. It does not matter for which class you have applied to refund time is the same for all. For other inquiries, you can connect to customer services. Below you will get the number and email address where you can reach customer care.

You can cancel your ticket. If you cancel then please check whether the money is refundable or not. In the case of Scandinavian airlines, a few routes have refundable and a few have not.

If it happens then you can have a rebook ticket. You can set your date of travel. You can rebook your flights again. Either you can set it according to yourself or it would be done itself. You can be asked for the preferable date where you can set your further flying.

You will not get money but you will get vouchers which will be valid for 12 months. It would be better to prefer a date instead of ignoring it.


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