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Philippine Airlines Cancellation and Refund information

IATA : PR

ICAO : PAL

CallSign : PHILIPPINE

Founded : February 26, 1941

Key people : Lucio C. Tan, Sr. (Chairman and CEO) | Gilbert Sta. Maria (President and COO)

Country : Philippines

Office Address : G/F PNB Financial Center Pres, Diosdado Macapagal Blvd

City : Pasay

State : 1300 Metro Manila,

Zip Code :

Phone number : +1 800 435 9725

Airline Official Website :

Cancellation policy

The cancellation policy for Phillippine Airlines is a little different than other airlines. There can be instances when a passenger may not be able to make it to the flight or face some situation when he cannot fly. Under such circumstances one may have to cancel their flight. 

For cancellation you cannot cancel your flight ticket online. You will have to write an email to the airline if you wish to cancel your ticket. The airline will then process your request and you cancel your flight accordingly. 

Refund Policy 

The refund policy for the ticket you cancel depends on the different tickets. As all tickets are not refundable the terms and conditions for all the tickets are different. Cancellation and refund work hand in hand and affect each other. The refund policy relies on the cancellation policy and varies according to the same. You can check all your details at the time of ticket purchase. 

Philippine Airlines Cancellation and Refund Policy FAQ's

1. Can I cancel my ticket online?

No, you cannot cancel your ticket online with Phillipine airlines. 

2. How do I cancel my ticket?

In order to cancel your ticket you will have to email a request for your cancellation. 

3. How do I know if my ticket is refundable?

You can check that on your ticket whether it is refundable or not. 

4. How long does it take for a refund to take place?

The refund time of your ticket depends upon the payment method that you use during your purchase. 

5. How much is the cancellation fee?

Cancellation fee changes from ticket to ticket depending on time you cancel your ticket, nature of ticket and much more. 

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