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Norwegian Air Cancellation and Refund information

IATA : DY

ICAO : NAX

CallSign : NOR SHUTTLE

Founded : 22 January 1993

Key people : Jacob Schram (CEO) | Niels Smedegaard (Chairman) | Tore Jenssen (CEO Norwegian Air International)

Country : Norway

Office Address : Norwegian Air Shuttle ASA

City : PO Box 115

State : Fornebu,

Zip Code : N-1330

Phone number : +1-800-357-4159

Airline Official Website :

Cancellation Policy

Cancellation policy of Norwegian Air is such that passengers can go through their cancellation process easily. Depending on what time you cancel your flight or the nature of the ticket, the cancellation policy differs for every ticket. 

You can go through the cancellation policy for your flight on the ticket. The flight conditions for every ticket differs according to your itinerary. You can cancel your flight online through the official website, mobile app or the agency from where you purchase your ticket. 

Refund Policy 

The refund policy of Norwegian Air depends and varies according to the nature of the flight ticket and many such factors. If your ticket is refundable then you can claim for refund after your cancellation. Refund policies are different for different itineraries. You can check your refund details on your flight ticket. The refund may be full or partial depending on the cancellation fees applied on the same. 

Norwegian Air Shuttle ASA Cancellation and Refund Policy FAQ's

1. How long does it take for a refund to take place?

The refund time of your ticket depends upon the payment method that you use during your purchase. 

2. How to cancel tickets online?

You can cancel your tickets online through the official website or mobile app. 

3. Is it possible to cancel a flight on the official website if booking is via an agency?

No, you can’t cancel your flight on the website if you purchase your ticket from an agency.

4. How much is the cancellation fee?

The cancellation fees depend on various factors like the time you cancel your flight, nature of your ticket, class of travel and much more. 

5. How do I know if my ticket is refundable or not?

You can check this on your ticket details. 

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