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Lufthansa Airlines Cancellation and Refund Policy




Founded : 6 January 1953; 67 years ago

Key people : Carsten Spohr, (Chairman & CEO)

Country : Germany

Office Address : 640 Hempstead Turnpike East Meadow, NY 11554

City : Cologne

State : North Rhine-Westphalia,

Zip Code : 11554

Phone number : +1 (800) 645-3880

Airline Official Website :

Cancellation Policy

If for any given reason you cannot make it to your flight and need to cancel it, you can do it up to 24 hours before your flight begins. The refunds will be done accordingly. 

You can cancel your flight over the official website even if it was booked via an agency. Although, in such cases for the refund agency itself would be responsible. 

Refund Policy

For a complete refund of your purchase amount, it's only possible when you cancel your booking within 24 hours after you've booked it. 


Lufthansa airlines Cancellation and Refund Policy FAQ's

1. How would I know if there are any delays or changes in flight? +

Lufthansa notifies their passengers about any unforeseen changes or delays in the schedule via the provided contact details. For better convenience passengers are advised to have the mobile app. 


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