Hainan Airlines Flight Reservations
- IATA : HU
- ICAO : CHH
- CallSign : HAINAN
- Founded : 1993
- Key people : Chen Feng (Chairman) | Wang Jian
- Country : China
- Office Address : Hainan Airlines, Guo Xing Da Dao
- City : Haikou Shi
- State : Hainan Sheng,
- Zip Code : 570203
- Phone number : +1 888 688 8813
- Official Website : https://www.hainanairlines.com/US/US/Home
- Covid : Covid 19 Updates
- Twitter : https://twitter.com/HainanAirlines
- Facebook : https://facebook.com/HainanAirlinesGlobal
Hainan Airlines Information
As one of the largest airlines in China, Hainan Airlines has provided exceptional air travel services to passengers since 1993. The airline aims to make every flight a comfortable and memorable customer experience. It has achieved this through its high-quality services, modern aircraft, and extensive network of domestic and international routes. This Hainan Airlines overview will provide all the information you need about this reputable airline.
Why Book Flight with Hainan Airlines
Hainan Airlines is known for its exceptional air travel services and has several unique qualities that set it apart from other airlines. Here are some of the airline's most notable features:
- Extensive Route Network: Hainan Airlines has an extensive network of domestic and international routes, covering major cities in China, as well as destinations in Asia, Europe, North America, and Australia.
- High-Quality Services: The airline is committed to providing high-quality services to its passengers, with comfortable seats, gourmet meals, and a wide selection of entertainment options.
- Modern Fleet: Hainan Airlines operates a modern fleet of aircraft, including Boeing 787 Dreamliners, Airbus A330s, and Boeing 737s, equipped with the latest technology and amenities.
- Skilled Crew: The airline's crew members are highly trained and experienced, providing passengers with a safe and comfortable journey.
- Awards and Recognition: Hainan Airlines has received numerous awards for its services, including Skytrax's Five-Star Airline rating, the highest airline industry accolades.
- Environmental Sustainability: The airline is committed to reducing its carbon footprint and has implemented several measures to promote ecological sustainability, including biofuels and eco-friendly aircraft design.
- Innovative Technology: Hainan Airlines has embraced innovative technology to enhance the passenger experience, including facial recognition technology for check-in and boarding and developing a virtual reality platform for in-flight entertainment.
Overall, Hainan Airlines is a reputable airline that offers exceptional services, modern amenities, and an extensive network of routes to its passengers. Whether traveling for business or leisure, flying with Hainan Airlines will be a comfortable and memorable experience.
Hainan Airlines Destinations and Hub Airports
|Haikou Meilan International Airport||Haikou||China|
|Beijing Capital International Airport||Beijing||China|
|Chiang Mai||Chiang Mai||Thailand|
|Dubai||Dubai||United Arab Emirates|
|Ho Chi Minh City||Ho Chi Minh City||Vietnam|
Note- there are more destinations apart from this.
|Class of Service||Features|
|- Spacious seats that recline into a fully flat bed, Personal entertainment screen, USB and power outlets, Gourmet meals and premium beverages, Priority check-in and boarding, Access to the airline's VIP lounges|
Premium Economy Class
|- Extra legroom and wider seats, Personal entertainment screen, USB and power outlets, Gourmet meals and beverages, Priority check-in and boarding|
|- Comfortable seats with adjustable headrests, Personal entertainment screen, USB and power outlets, Gourmet meals, and beverages available for purchase
- In-flight shopping available
Note: The features listed above are subject to change and may vary depending on the route and aircraft type. It is recommended to check the airline's official website for the most up-to-date information on the class of services and their respective features.
Hainan Airlines Manage Booking
Hainan Airlines Manage Booking is a convenient online portal allowing passengers to change their itinerary, such as rescheduling their flight or upgrading their ticket. Accessing the Hainan Airlines Manage Booking portal is easy and can be done through the Hainan Airlines website or mobile app. Passengers can make various changes to their booking through the portal, including selecting seats, changing meal preferences, or adding extra baggage. In case of any issues accessing the portal, passengers can contact Hainan Airlines customer service for assistance.
Hainan Airlines Manage Booking allows passengers to check their flight status in real time through the airline's website or mobile app. Passengers can receive up-to-date information on delays or cancellations by entering their flight number and departure date. In case of any issues, passengers can use the Manage Booking portal to make changes to their itinerary or request a refund. However, it is essential to note that flight status information is subject to change, and passengers should arrive at the airport on time regardless of their flight status.
Change Flight/Cancel Flight
You can cancel your flight by logging into your Hainan Airlines account on the website, navigating to the "Manage Your Trip" section, and selecting the option to cancel your booking.
Hainan Airlines' customer service representatives are available 24/7 to assist passengers with changing or canceling their flights. Passengers can contact customer service by phone or email and should have their booking reference number and passenger information readily available.
Passengers can also change their itinerary through the Hainan Airlines mobile app. Simply log in to your account on the app and follow the prompts to modify your booking.
Passengers need to review the airline's policy on flight changes and cancellations before modifying their itinerary. Additionally, additional fees or cancellation charges may apply. In case of any issues, passengers can always contact Hainan Airlines customer service for assistance.
Hainan Airlines Manage Booking allows passengers to select their seats in advance, making their travel experience more comfortable and convenient. The process is simple and can be done through the airline's website or mobile app. Passengers can choose their preferred seat location, such as aisle or window, and select seats for all passengers on their booking. In case of any issues, passengers can contact Hainan Airlines customer service for assistance.
Upgrade Your Seat
Hainan Airlines Manage Booking allows passengers to upgrade their seats from economy to a higher class, such as business or first class, for a more comfortable travel experience. Passengers can make the upgrade through the airline's website or mobile app. The process is simple, but it's important to note that upgrading a seat may incur additional fees. Therefore, passengers should review the airline's policy on seat upgrades before making any changes to their itinerary. In case of any issues or questions, passengers can contact Hainan Airlines customer service for assistance.
Add Special Requests
Hainan Airlines Manage Booking allows passengers to add special requests to their booking, such as requesting a specific meal, wheelchair assistance, or special seating arrangements. Passengers can make these requests through the airline's website or mobile app. The process is simple and can be done at the time of booking or after the booking has been made. However, it's important to note that some special requests may incur additional fees, and passengers should review the airline's policy before making any modifications to their itinerary. In case of any issues or questions, passengers can contact Hainan Airlines customer service for assistance.
Hainan Airlines Manage Booking allows passengers to add extra baggage to their booking, ensuring their travel needs are met. Passengers can add extra baggage through the airline's website or mobile app. The process is simple and can be done at the time of booking or after the booking has been made. However, it's important to note that adding extra baggage may incur additional fees, and passengers should review the airline's policy on baggage fees before making any modifications to their itinerary. In case of any issues or questions, passengers can contact Hainan Airlines customer service for assistance.
In-Flight Entertainment and wifi
- Hainan Airlines offers a wide selection of movies, TV shows, music, and games on personal entertainment screens in all classes of service.
- Passengers can choose from the latest Hollywood blockbusters, classic movies, popular TV shows, and various music genres.
- The airline also offers a selection of Chinese movies and TV shows for passengers who are interested in Chinese culture.
- Passengers can use their entertainment screens to access the airline's in-flight magazine, which features travel, lifestyle, and culture articles.
- Hainan Airlines has also developed a virtual reality platform for in-flight entertainment, which allows passengers to explore destinations in 3D and experience various cultural activities.
- In addition to in-flight entertainment, the airline offers in-flight wifi on select routes, allowing passengers to stay connected during the flight.
- Hainan Airlines is committed to providing a comfortable and enjoyable journey for its passengers, and its in-flight entertainment is a testament to that commitment.
Hainan Airlines Food Menu and Beverages
- Appetizers and Salads (Business Class): 150 - 300 points
- Main Courses (Business Class): 500 - 800 points
- Desserts (Business Class): 100 - 200 points
- Western-style Breakfast (Economy Class): 100 - 200 points
- Chinese-style Breakfast (Economy Class): 100 - 200 points
- Hot Meals (Economy Class): 300 - 500 points
- Snacks (Economy Class): 50 - 100 points
- Soft Drinks and Juices: 30 - 50 points
- Beer and Wine (Business Class): 200 - 500 points (additional charge)
- Tea and Coffee: 30 - 100 points
Please note that these point values may vary depending on the flight route and ticket class and are subject to change. Additionally, not all menu items may be available on every flight.
Fortune Wings Club
|Basic Level||- Accumulate miles for Hainan Airlines and partner flights, Redeem miles for award tickets and upgrades, Access to priority check-in, boarding, and baggage handling|
|Silver Level||- All Basic Level benefits, Priority baggage handling, Access to airport lounges|
|Gold Level||- All Silver Level benefits, Extra baggage allowance, Priority waitlisting, and reservations|
|Platinum Level||- All Gold Level benefits, First-class check-in, and boarding, Exclusive airport services|
|Diamond Level||- All Platinum Level benefits, Exclusive customer service hotline|
|Family Account||- Pool miles with up to 8 family members for faster rewards|
|Blue||- Accumulate points for Hainan Airlines flights only; redeem points for award tickets|
|Silver||- All Blue benefits, Access to airport lounges|
|Gold||- All Silver benefits, Priority check-in, and boarding|
Please note that the benefits and requirements for each frequent-flyer program may vary and are subject to change.
Hainan Airlines Alliance and Codeshare Programs
|Alliance or Codeshare Partner||Route|
|China Express Airlines||Domestic routes within China|
|Hong Kong Airlines||Hong Kong to Haikou, Hong Kong to Sanya|
|Lucky Air||Domestic routes within China|
|Tianjin Airlines||Domestic routes within China|
|Beijing Capital Airlines||Domestic routes within China, China to Japan|
|Grand China Air||Domestic routes within China|
|West Air (China)||Domestic routes within China|
|Asiana Airlines||Seoul to Beijing|
|Etihad Airways||Abu Dhabi to Beijing|
|Alaska Airlines||Seattle to Beijing, San Diego to Beijing|
|American Airlines||Los Angeles to Beijing|
|Brussels Airlines||Brussels to Beijing|
|Finnair||Helsinki to Beijing|
|Royal Brunei Airlines||Brunei to Beijing, Brunei to Shanghai|
|S7 Airlines||Novosibirsk to Beijing|
|Virgin Australia||Sydney to Shenzhen|
Note: this is subject to change. It is recommended to check the airline's official website for the most up-to-date information on alliance and codeshare partners.
|Scope||Contact Number||Contact Us|
|For all other services Mon. to Fri.: 08:30 – 11:30 13:30 – 17:30 (CST) Closed on Saturday, Sunday, or Public Holidays.||+86-898-95339 (International rates apply) 24-hour hotline Feedback Email： [email protected]||Complaints/Feedback|
Hainan Airlines Popular Flight Routes
Hainan Airlines Route Map
Hainan Airlines FAQ's
Yes, children from age 5 to 12 can fly alone with our assistance.
Yes, you can get assistance with a wheelchair on board.
Yes, passengers can access the Hainan Airlines Manage Booking portal through the airline's mobile app or mobile website.
Passengers can make various changes to their itinerary through the portal, including changing their flight date or time, upgrading their ticket, selecting seats, adding extra baggage, and changing their meal preferences.