Frontier Airlines has a cancellation policy that allows passengers to cancel their flight and receive a refund or credit, depending on the circumstances and fare type.

If a passenger cancels their flight within 24 hours of booking, they may be eligible for a full refund. After the 24-hour window has passed, the cancellation and refund policies vary depending on the fare type.

Passengers with Standard or Economy fares who cancel their flight will not receive a refund but may be eligible for a credit towards a future flight. Passengers with Classic, Classic Plus, or The WORKS fares may be eligible for a refund or credit, depending on the circumstances and fare rules.

It's important to note that some fare types, such as Basic fares, are non-refundable and non-changeable. Passengers should review the fare rules and cancellation policies carefully before booking their flight.

Here are the steps to follow if you need to cancel your Frontier Airlines flight:

To cancel on the website go to “My Trips/Check-In”. 

step 1. Access your booking by entering your “Last Name” and “Confirmation Code”, then press the “Search” button.

step 2 . Then click “Cancel Booking” from your Trip Confirmation screen. Then follow the steps to cancel your booking. 

step 3. You will be prompted to validate your cancellation of your reservation on the following screen. When you select "Confirm," your reservation will be formally canceled.

Step 4: Lastly, if you're canceling your ticket and bought the WORKS bundle, you must submit an online refund request form to request your money back. Don't neglect to complete this because you won't get your refund if you don't!

Call Frontier Reservations at 801-401-9000 if you don't want to rescind your reservation online and would rather speak with a customer service representative over the phone.

It's important to note that cancellation policies and refund options vary depending on the fare type, so be sure to review the fare rules and cancellation policies carefully before booking your flight.

Cancellation fee

Frontier Airlines charges a cancellation fee for some fare types, but not for others.

Passengers with Classic, Classic Plus, or The WORKS fares can cancel their flight without incurring a cancellation fee, as long as they do so within the designated time frame and follow the fare rules.

Passengers with Standard or Economy fares who cancel their flight will not receive a refund, but may be eligible for a credit towards a future flight, minus any applicable fees. The credit must be used within 90 days of issuance.

It's important to note that some fare types, such as Basic fares, are non-refundable and non-changeable. Passengers should review the fare rules and cancellation policies carefully before booking their flight.

Refund Policy

Frontier Airlines offers refunds for some fare types, but not for others.

Passengers with Standard or Economy fares who cancel their flight will not receive a refund, but may be eligible for a credit towards a future flight, minus any applicable fees. The credit must be used within 90 days of issuance.

Passengers with Classic fares may be eligible for a refund or credit, depending on the fare rules and circumstances of the cancellation. A fee may apply for cancellations or changes.

Passengers with Classic Plus or The WORKS fares may be eligible for a refund or credit, depending on the fare rules and circumstances of the cancellation. No fee applies for cancellations or changes.

It's important to note that some fare types, such as Basic fares, are non-refundable and non-changeable. Passengers should review the fare rules and cancellation policies carefully before booking their flight.

Refund Request Form

To request a refund from Frontier Airlines, passengers should follow these steps:

1. Visit the Frontier Airlines website and navigate to the "Contact Us" section.

2. Select "Refunds" from the list of options.

3. Fill out the Refund Request form with your name, contact information, and flight details.

4. Provide a reason for your refund request and any relevant documentation or information.

5. Submit the form and wait for a response from Frontier Airlines.

It's important to note that refund options vary depending on the fare type and circumstances of the cancellation, so be sure to review the fare rules and cancellation policies carefully before submitting a refund request.

Overall, Frontier Airlines provides a Refund Request form that passengers can use to request a refund, but the eligibility and amount of the refund will depend on the fare type and circumstances of the cancellation.