Cancellation Policy

If a passenger needs to cancel their flight, they must do so before the scheduled departure time. If the cancellation is made within 24 hours of booking the flight, the passenger may be eligible for a full refund. However, if the flight was booked within 7 days of the departure date, the cancellation must be made at least 24 hours before the flight departure time to receive a refund.

If the cancellation is made after the 24-hour grace period, the amount of the refund will depend on the fare rules of the ticket purchased. Passengers should check the fare rules of their tickets before canceling to understand the refund policy.

If a passenger purchased a non-refundable ticket, the airline may charge a cancellation fee. The fee amount will depend on the fare rules of the ticket purchased.

Cancellation Fees OF Brussels Airline

The cancellation fees for Brussels Airlines depend on the type of ticket you have purchased and the timing of your cancellation. Here is a breakdown of the cancellation fees for different types of tickets:

Refundable Tickets: If you have a refundable ticket with Brussels Airlines, you can cancel your reservation without paying any cancellation fees. However, you may be subject to a penalty fee depending on the timing of your cancellation. If you cancel your reservation within 24 hours of booking, you will not be charged any penalty fee. If you cancel your reservation after 24 hours of booking, you may be charged a penalty fee of up to €60.

Non-Refundable Tickets: If you have a non-refundable ticket with Brussels Airlines, you may not be eligible for a refund if you cancel your reservation. However, you can still cancel your reservation but may be subject to a penalty fee depending on the timing of your cancellation. If you cancel your reservation within 24 hours of booking, you will not be charged any penalty fee. If you cancel your reservation after 24 hours of booking, you may be charged a penalty fee of up to €120.

It's important to note that the cancellation fees may vary depending on the fare class and the specific terms and conditions of your ticket. It's always a good idea to check the terms and conditions of your ticket before canceling to avoid any unexpected charges.

Cancellation Due to Covid-19 

Brussels Airlines has implemented a flexible cancellation policy due to the COVID-19 pandemic. If your travel plans have been affected by COVID-19, you may be eligible for a refund or a travel voucher.

If you have a refundable ticket and wish to cancel your reservation due to COVID-19, you can contact Brussels Airlines customer service to initiate the refund process. You may be required to provide documentation to support your claims, such as a doctor's note or travel restriction notification.

If you have a non-refundable ticket and wish to cancel your reservation due to COVID-19, Brussels Airlines is offering travel vouchers that can be used for future travel. The travel voucher amount will be equal to the value of your ticket, including taxes and fees, and can be used for any destination serviced by Brussels Airlines.

To request a travel voucher, you can visit the Brussels Airlines website and fill out the refund request form. You will need to provide your booking reference and contact information, as well as a brief explanation of why you need to cancel your reservation due to COVID-19.

It's important to note that the flexible cancellation policy due to COVID-19 is subject to change and may vary depending on the specific terms and conditions of your ticket. It's recommended to check the Brussels Airlines website for the latest information and updates regarding their cancellation policy during the pandemic.

Refund Policy

If a passenger cancels their flight before the scheduled departure time, they may be eligible for a refund. The amount of the refund will depend on the fare rules of the ticket purchased. Passengers should check the fare rules of their tickets before canceling to understand the refund policy.

If a passenger purchased a non-refundable ticket, the airline may charge a cancellation fee. The fee amount will depend on the fare rules of the ticket purchased.

If the flight is canceled by Brussels Airlines due to factors outside of the passenger's control, such as weather conditions or strikes, the airline will provide a full refund or alternative flight arrangements.

Refunds are typically processed within 7-10 business days, and the refund will be issued to the original form of payment used for the ticket purchase.

Refund Steps of Brussels Airline 

If you have a refundable ticket with Brussels Airlines and wish to request a refund, you can follow these steps:

1. Visit the Brussels Airlines website and click on the "My Booking" option at the top of the page.
2. Enter your booking reference and last name to access your reservation.
3. Click on the "Cancel Booking" option and follow the prompts to cancel your reservation.
4. If you are eligible for a refund based on the fare conditions of your ticket and the timing of your cancellation, you can request a refund by clicking on the "Request Refund" option.
5. Fill out the refund request form with your personal information, booking information, and the reason for your refund request.
6. Submit the refund request form and wait for a response from Brussels Airlines.
7. If your refund request is approved, the refund amount will be credited to the original form of payment within a few business days.

It's important to note that the refund process may vary depending on the specific terms and conditions of your ticket. If you need assistance with requesting a refund or have any questions about the refund process, you can contact Brussels Airlines customer service for help.

Refund Fees OF Brussels Airline

The refund fees for Brussels Airlines may vary depending on the type of ticket you have purchased and the timing of your refund request. Here is a breakdown of the refund fees for different types of tickets:

Refundable Tickets: If you have a refundable ticket with Brussels Airlines, you can request a refund without paying any refund fees. However, if you cancel your reservation after the departure of your flight, you may not be entitled to a refund.

Non-Refundable Tickets: If you have a non-refundable ticket with Brussels Airlines, you may not be eligible for a refund if you cancel your reservation. However, if you cancel your reservation due to COVID-19, Brussels Airlines is offering travel vouchers that can be used for future travel. The travel voucher amount will be equal to the value of your ticket, including taxes and fees, and can be used for any destination serviced by Brussels Airlines.

It's important to note that the refund fees and policies may vary depending on the fare class and the specific terms and conditions of your ticket. It's recommended to check the terms and conditions of your ticket before canceling to understand the refund policy and any associated fees. If you have any questions about the refund policy or fees, you can contact Brussels Airlines customer service for help.

Refund Processing Time

The refund processing time for Brussels Airlines can vary depending on several factors such as the type of ticket you have, the payment method used, and the specific circumstances surrounding the refund request.

Generally, Brussels Airlines aims to process refund requests as quickly as possible. For refundable tickets, if the request is made before the departure of the flight, the refund is typically processed within a few business days. However, if the request is made after the departure of the flight, the processing time may be longer.

If you have a non-refundable ticket and are requesting a refund due to a flight cancellation or schedule change made by Brussels Airlines, the processing time for the refund can take up to several weeks. Brussels Airlines may need to investigate the circumstances surrounding the cancellation or schedule change before processing the refund.

If you have paid for your ticket using a credit or debit card, the processing time for the refund may also depend on the policies of your bank or financial institution. The refund may take several business days to reflect on your account, depending on the processing time of your bank.

Flight Cancellation Policy for Brussels Airline

   Type of Ticket Cancellation Policy 

1.     Refundable Ticket - Full refund available if canceled before departure Penalty fee may apply depending on the timing of the cancellation  
2.   Non-Refundable Ticket - Travel voucher available if canceled due to COVID-19 

- Voucher value will be equal to ticket value, including taxes and fees 

• Voucher can be used for any destination serviced by Brussels Airlines  

Here are the steps to follow if you need to cancel your Brussels Airlines flight:

step1. Go to the website select plan and manage then choose Retrieve Booking on My Booking.

step 2 . Then choose one of the following authentication options.

step 3. fill up the details. enter booking code and last name is required . 

 

step4. Then go to the login.

Step 5. Review the Cancellation Policy Before confirming your cancellation, review the cancellation policy to ensure that you understand the terms and conditions. This will include information about refunds, fees, and other details.

Step 6. Confirm Your Cancellation If you agree with the cancellation policy, confirm your cancellation by clicking on the "Confirm Cancellation" button. You will receive a confirmation email once the cancellation has been processed.

Step 7. Request a Refund (If Applicable)

If you are entitled to a refund according to the cancellation policy, you can request it through the "Manage Your Booking" section. Follow the instructions to initiate the refund process.

Customer Reviews Of Brussels Airline 

Brussels Airlines has received mixed reviews from customers, with both positive and negative feedback. Here are some common themes that appear in customer reviews:

1. Comfortable and spacious seating on flights
2. Friendly and helpful staff
3. Good selection of in-flight entertainment options
4. On-time departure and arrival