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British Airways Cancellation and Refund information




Founded : 31 March 1974

Key people : Alex Cruz (chairman and​ CEO) | Stephen William Lawrence​ Gunning (CFO and director)

Country : United States

Office Address : British Airways Executive Club 2 Park Avenue Suite 1100, New York NY 10016

City : New York

State : New York,

Zip Code : 10016

Phone number : +1 (800) 452-1201

Airline Official Website :

Cancellation policy

You can cancel your flight if you wish to due to any given reason. You can cancel your ticket through the British Airways Official website or an agency if you’ve booked through the same. 

After you’ve canceled your ticket, you have three options,

Refund policy

You can request a refund for your canceled flight via the official website of British Airways or if you have booked through an agency, you have to contact the agency for the same. 


British Airways Cancellation and Refund Policy FAQ's

1. Is taking Avios for a refund instead of ticket amount beneficial? +

If you are considering transferring your ticket value to Avios, you will surely be benefitted. Doing this will help you get a 100 percent bonus compared to if you get the Avios otherwise. 

2. Can we change the refund option once selected? +

Once you choose your refund option as Avios then that will be how your ticket value will get refunded. You cannot change your refund option once chosen. 

3. If for a refund I chose a voucher, how much time will it take to receive it? +

If you choose to get your ticket value refunded in the form of a voucher, you will receive it in the form of an email. It will take about seven days after you apply for it. 

4. Do I get a refund on Wi-Fi? +

Yes, if you don’t use the Wi-Fi onboard or you are unable to connect or in case your Wi-Fi didn’t work in your flight, you can ask for a refund. You will be provided with a receipt for the same. 

5. After cancelling the flight can I rebook? +

After your ticket has been canceled, you can go for rebooking your flight. You can do it online on the official website through the manage booking section.


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