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Cancellation Policy 

If you suddenly feel like you can’t make it to your flight or something comes up which makes you cancel your flight, Avianca will support you through it. The airline makes your ticket cancellation process as feasible as possible. 

You can cancel your ticket through the official website or their official app. The cancellation you make will depend on your flight itinerary. In case your booking is via an external travel agency then you will have to contact them for the same. 

The airline will assist you through your cancellation process. All flights are different and so would be the cancellations that apply to them. 

Refund Policy 

The refund policy of Avianca is very simple. You can request for a refund if your ticket is eligible for the same. You can check your refund eligibility dispensing on your flight itinerary. Before you claim a refund it is important for you to check your eligibility. 

Once you request for a refund, in a given processing time period your refund will take place. Your refund may not be the entire amount of purchase as some cancellation fee may apply to your ticket. Most of the refunds will be with a reduction of taxes amount.