Avianca Airlines Cancellation and Refund Policy FAQ's
1. Can I request a refund even if my ticket is non refundable? +
Yes you can request a refund for a non refundable ticket but only the taxes would be refunded.
2. How do I know if my ticket is refundable? +
These details about tickets being refundable or not are present on the flight ticket or you can also check your type of fare for the same.
3. Can I get a refund if there is a delay? +
Yes you can get a refund if your flight has a delay but the terms and conditions would be different.
4. What to do if I want a return for my LifeMiles ticket? +
For a return on LifeMiles ticket you will have to contact the customer support office as there are no online provisions for the same.
5. How to request a payment reversal? +
You will have to fill up a payment reversal form available on the Aviance official website to request for a payment reversal.