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Austrian Airlines Cancellation and Refund Policy




Founded : 30 September 1957

Key people : Alexis von Hoensbroech (CEO) | Andreas Otto (CCO) | Wolfgang Jani (CFO)

Country : Austria

Office Address : Austrian Airlines AG Office Park 2, Postfach 100 1300 Wien-Flughafen

City : Schwechat

State : Lower Austria,

Zip Code : 1300

Phone number : +1 800 843 0002

Airline Official Website :

Cancellation Policy

If you have Austrian Airlines reservations, you can easily cancel your flight. You don’t have to worry about the cost of cancellation. Just by visiting the website page and following the steps, you can easily cancel your flight and request for a refund. You can visit the online page and do the cancellation. It does not involve too many steps to cancel a ticket. Also, if you request to change the destination, the cancellation of the return fees will be according to the route.

Refund Policy

You can get the payment of cancellation fees only through the authorized payment method. In addition, there is no charge for booking additional services. However, if the airline cancels the flight, you will get notifications. In this case, you can also get the refund amount back. For instance, if you do the payment through a credit card, it takes up to 7 days to process the request. In case of a cash or cheque, it can take up to 20 business days. You can easily place your refund request available on the website by filling up the form. You can also get your carrier charges, taxes, and fees back.


Austrian Airlines Cancellation and Refund Policy FAQ's

1. How can I change my online booking? +

Change your online booking by visiting the webpage or the Austrian Airlines flights customer service. However, you can change the booking details that include the date of your journey, flight timings, and the class of your ticket.

2. Can I get a refund if I cancel my Austrian Airlines reservations? +

Yes, you can get the refund money back if you cancel the flight. Also, for more details and inquiry contact the Austrian Airlines flights customer service.

3. How long will it take to get the refund money? +

The time of getting the refund money back depends on the mode of payment. Therefore, it takes a fixed period of time to get the money back. If you book Austrian Airlines flights via a travel agent, you need to contact him for getting the money back.

4. What is the procedure to cancel my flight booking? +

At first, log in to your account, then go to customer support link and click on it. Then, select the ticket you need to cancel. After that click on cancellation and check what amount you receive as a refund. Click ok to continue. Finally, you will receive a confirmation mail regarding you cancellation.

5. What is the cancellation fee? +

This cancellation fee depends on the booked ticket tariff and provisions of fare. You can check online or contact the customer care for the details.


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