Cancellation Policy

1. Refund eligibility: Passengers may be eligible for a ticket refund, depending on the fare type and cancellation policy.
2. Cancellation fees: Passengers may be subject to a cancellation fee, depending on the fare type and the timing of the cancellation.
3. Timeframe for cancellation: Passengers should cancel their flight as soon as possible to avoid additional fees or penalties.
4. How to cancel: Passengers can cancel their flight through the Manage Booking feature on the Austrian Airlines website or mobile app or by contacting customer service over the phone.
5. No-show policy: Passengers who do not show up for their flight may not be eligible for a refund or credit.

Things to Remember 

1. Refund eligibility: Passengers may be eligible for a ticket refund, depending on the fare type and cancellation policy.
2. Cancellation fees: Passengers may be subject to a cancellation fee, depending on the fare type and the timing of the cancellation.
3. Timeframe for cancellation: Passengers should cancel their flight as soon as possible to avoid additional fees or penalties.
4. How to cancel: Passengers can cancel their flight through the Manage Booking feature on the Austrian Airlines website or mobile app or by contacting customer service over the phone.
5. No-show policy: Passengers who do not show up for their flight may not be eligible for a refund or credit.
6. Flexible booking options: Passengers can choose flexible booking options that allow them to change or cancel their flight without a fee, depending on the fare type.
7. Travel insurance: Passengers can purchase travel insurance to protect themselves in case of unexpected cancellations or disruptions.

Ways to cancel a flight

Online:

Passengers can cancel their flights online through the Manage Booking feature on the Austrian Airlines website or mobile app. However, first, they must log in to their account, access their booking, and follow the prompts to cancel their flight.

Over the phone:

Passengers can call Austrian Airlines customer service to cancel their flights. The phone number can be found on the airline's website, and customer service agents are available to assist passengers 24/7.

At the airport:

Passengers can visit the Austrian Airlines ticket counter at the airport to cancel their flights. However, it's recommended to check the wait times and availability of agents before going to the airport to avoid any inconvenience.

Cancellation due to Weather

In the event of flight cancellations due to weather conditions, Austrian Airlines will notify passengers as soon as possible and provide them with the options for rebooking their flights. Passengers may be eligible for a refund or a credit towards a future flight, depending on the fare type and the cancellation policy. Austrian Airlines will work with passengers to find the best possible solution for their travel plans and ensure a smooth and hassle-free experience. Reviewing the airline's cancellation policy and contacting customer service if your flight has been canceled due to weather conditions is recommended.

Refund Policy

Austrian Airlines has a refund policy that passengers should know before booking their flights. Here are some key points about the refund policy:

1. Refund eligibility: Passengers may be eligible for a ticket refund, depending on the fare type and the cancellation policy.
2. Cancellation fees: Passengers may be subject to a cancellation fee, depending on the fare type and the timing of the cancellation.
3. Timeframe for a refund: Refunds may take several weeks to process, depending on the payment method and the reason for the refund.
4. How to request a refund: Passengers can request a refund through the Manage Booking feature on the Austrian Airlines website or mobile app or by contacting customer service over the phone.
5. No-show policy: Passengers who do not show up for their flight may not be eligible for a refund or credit.
6. Refundable fare types: Passengers can opt for refundable fare types that allow them to cancel or change their flights without a fee, depending on the fare type.

Fees For Cancellation

Cabin Class	Fare Type	Cancellation Fee
Business	Flex	Free up to 24 hours before scheduled departure time; otherwise, EUR 75 applies
Business	classic	EUR 75
Business	Light	Not eligible for cancellation or refund
Premium Economy	Flex	Free up to 24 hours before scheduled departure time; otherwise, EUR 75 applies
Premium Economy	classic	EUR 50-75 depending on the route and date of travel
Premium Economy		Not eligible for cancellation or refund
Economy	Flex	Free up to 24 hours before scheduled departure time; otherwise, EUR 50-75, depending on the route and date of travel
Economy	classic	EUR 50-75 depending on the route and date of travel
Economy	Light	Not eligible for cancellation or refund

It's important to note that the cancellation fees may vary based on factors such as the route, date of travel, and fare type. Therefore, the amount shown in the table is subject to change at any time. So, it's always best to check with Austrian Airlines directly or consult the airline's website for the most up-to-date information on cancellation fees.

Cancellation fee

If you have Austrian Airlines reservations, you can easily cancel your flight. You don't have to worry about the cost of cancellation. Just by visiting the website page and following the steps, you can easily cancel your flight and request a refund. You can see the online page and make the cancellation. It does not involve too many steps to cancel a ticket. Also, if you request to change the destination, the return fees will be canceled according to the route.

Steps to Cancel a Flight

You can cancel your reservation with Austrian Airlines by following their cancellation procedures. The steps you need to perform are as follows:
Step 1. Visit the Austrian Airlines website and click on "My Bookings" at the top of the page. (https://www.austrian.com/in/en/homepage)

Step 2. Enter your booking reference number and last name to access your booking.

Step 3. Choose the reservation you want to rescind.
Step 4. The "Cancel Booking" option should be clicked.
Step 5. Examine the withdrawal charges and policy.
Step 6. Verify the withdrawal request you made.
Step 7. A confirmation text containing information about your canceled reservation will be sent to you.