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Asiana Airlines Cancellation and Refund information



CallSign : ASIANA

Founded : 17 February 1988

Key people : Han Chang-soo

Country : South Korea

Office Address : Asiana Town, PO Box 98, No 47 Osae-Dong

City : Gangseo-gu

State : Seoul,

Zip Code : 157-713

Phone number : +1-800-227-4262

Airline Official Website :

Cancellation Policy

Asiana airline cancellation policy and fee depends on the place from where did you purchase and what date or time you cancel. For Asiana domestic flight reservation, the cancellation of your ticket should be done before the expiry date of your booking. For international flight reservation, you should cancel your ticket within 30 days from the booking time.
Asiana airline has a no-show penalty for the passengers those who are failed to cancel thier flight reservation. As per the policy, if you fail to cancel your confirmed booking until departure time, then they will charge 100 to 120 USD for international flight and KRW 8,000 for domestic flight in korea. Moreover, if you failed to get onboard even after doing check-in for international flights, then they will charge 300 USD and KRW 300,000 collected in korea.
If you want to change your flight ticket booking, then the changing policy and charge is as per domestic and international flights.

24 hour Cancellation Policy

Asiana airline 24 hour cancellation policy is just like any other airline only. As per the Asiana policy, they allows free cancellation for online flight reservation. But, the 24 hour cancellation policy is valid if you cancel your flight within 24 hours of ticket purchased one week prior to your scheduled flight departure. However, if you cancel your flight ticket after 24 hours, then they will charge cancellation fee.

Refund Policy

As per the 24-hour cancellation policy, you can request your refund in your original form of payment. Cancellation and getting refunds can be done through online or telephone methods.

In addition, if you're eligible to getting a refund for cancellation or changing flight reservations, then you can request a refund. it can be done online by going to manage my booking section on their official website.

Asiana Airlines Cancellation and Refund Policy FAQ's

1. How can I cancel my Asiana ticket? +

To cancel your Asiana airline flight ticket, you have two option, either by online website or through contacting their customer care service number. You can cancel your flight ticket and get refund through calling customer serive office (1-800-227-4262).

2. How can I refund my Asiana ticket? +

Similarly, just like you cancel your flight ticket, you request refund of your Asiana airline resrvation. But, for getting refund, your ticket should be refundable or should follow refund policy.

3. How can I change my Asiana airline flight date for free? +

For any airline, if you have made your flight reservation prior to one week of your departure and cancel it within 24 hours, then you can cancel or change it. This will not charge any cancellation or changing fee.

4. What happens if you cancel a non refundable flight? +

If you cancel or make changes to non-refundable tickets of any airline or Asiana airline flight tickets, then it should be done prior to your departure. Doing any changes or cancellation before one week can get your flight credits.

5. Can you cancel a basic economy flight? +

Making any cancellation or changes of basic eonomy flight class is not permitted. But, if you cancelledit within 24 hour risk-free period, then you will not pay any cancellation fee. Otherwise, you will lose all your ticket price amount.


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