24-hour cancellation policy
You can cancel or change your flight reservations within 24 hours for a full refund without any cancellation or ticket change fee. If you failed to change or cancel your flight tickets that were purchased within 24 hours of the scheduled departure, then you will be charged a cancellation fee of $125. If your reservation is non-refundable but, still you can get the refund in the original form of payment if cancel within 24 hours. and after the initial 24 hours, the nonrefundable ticket will be a credit to my wallet and it can be used for future booking and travel. moreover, you can use the credit value in exchange if you cancel your flight reservations that were not eligible for credit and online refund.
In order to receive a refund from Alaska airlines, then your flight ticket should meet the following refund policy.
You can request a refund either by going to the official Alaska airlines website or contacting the customer care number.
The reservation ticket should be under one year of initial purchase and ticketed payment made through the US dollar.
You can also easily request a refund of your refundable ticket and you can receive a refund in the original form.
Refund Coronavirus policy
Due to coronavirus, Alaska Airlines came with the "mind your wingspan" on the specific areas near the check-in to remind the passengers about the social distancing.