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AirAsia Check-in Information



CallSign : RED CAP

Founded : 1996

Key people : Tony Fernendes, Group CEO of AirAsia Group, Riad Asmat (CEO),Kamarudin Meranun (Chairman)

Country : Malaysia

Office Address : KLIA Level 5, Departure Hall Main Terminal Building Kuala Lumpur International Airport (KLIA)

City : Sepang

State : Selangor,

Zip Code : 64000

Phone number : +60 3 8660 4333, +60 6 0085 8888

Official Website :

Self Check-in

This can be done through Kiosks at the airport itself. Passengers can print out their boarding pass, as well as bag tags at the Kiosks. All you need is a 6 digit booking number before you proceed to self check-in via Kiosks. Self check-in is available 14 days before the flight departs and closes 1 hour before the flight departs. Some exceptions for AirAsia (AK, FD, Z2) flights from china open 14 days before flight departs and close 2 hours before the departure of the flight. 

Online Check-in

Passengers can check-in online through the AirAsia web check-in page. Online check-in services will close 1 hours before the flight and they can be done 14 days prior to the scheduled departure of the flight. Online check-in can be done through the AirAsia mobile app.

Airport Check-in

Additionally, check- at can be done at the airport too.For airport counter check in passengers are advised to reach between 3-1 hours before the flight departure to allow smooth completion of formalities. Counter for check-in will be closed 1 hour before the flight departure. Domestic flight check-in starts 2 hours before flight departure and closes 1 hour before flight departure.

If you have no bags to check-in, please remember that the boarding gate closes 20 minutes before the scheduled flight. 


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